Travel assistance provider, Crisis24, supports the health, safety and security of travelers on university-sponsored and –organized international travel. In addition to Crisis24, Ohio State provides travelers with international travel accident and sickness insurance through Zurich.
Travel Assistance
Crisis24 provides a suite of medical, security and travel assistance services ranging from pre-trip advising and risk mitigation to assistance identifying local medical providers and arranging evacuations. Through Crisis24 and its parent company, GardaWorld, Ohio State international travelers have access to a large network of on-the-ground safety and security teams worldwide with highly specialized expertise in support and analysis. Ohio State travelers will likewise have access to Crisis24’s extensive medical team and experts.
Travel Medical Insurance
Together with Crisis24, the Zurich blanket international travel accident and sickness program provides a comprehensive and seamless emergency medical insurance solution for Ohio State students, faculty and staff. Services are arranged by and through Crisis24 and when seeking care abroad, Ohio State travelers will have access to a vast network of providers and facilities. Crisis24 streamlines the process by offering a guarantee of payment with providers whenever possible and by handling insurance authorizations, medical appointments and payments on behalf of the university and the traveler.
All Ohio State students, faculty and staff on university-sponsored or –affiliated international travel should contact Crisis24 directly for all physical and mental health services, security advice or other travel-related incidents or emergencies.
Crisis24 has opened a dedicated phone line for Ohio State travelers at +1 443-569-7893.
How can I learn more?
Be sure to check out these resources for additional information about Crisis24 services and Zurich coverage. For more information about the international travel and emergency medical insurance program, please contact OIA’s Global Health and Safety team at irm@osu.edu.