The incident response manual is a program leader’s in-country guide to handling student incidents while leading their global education program. This provides a starting point to a variety of incidents, some of which may present emergency responses. The protocols for emergencies are dictated by the circumstances and context of the incident. Various steps and processes may change based on unique conditions, including but not limited to the student(s), type of emergency, program location, point of incident in itinerary or other factors.
If an incident arises while abroad, resident directors should follow the protocols listed below and should also create an incident report.