Jan 9, 2023

Spring 2023 international student services update

Please take a moment to read through the following updates to our business hours, student immigration advising schedule and procedures so we can assist you in the most efficient manner.


Immigration coordinators will be available for 15-minute CarmenZoom advising appointments Monday-Friday from 1-4 p.m. and in-person by appointment only Wednesdays from 1-4 p.m. You can schedule a virtual or in-person appointment online.

University mask guidelines

  • Masks are optional in most settings on all Ohio State campuses, including general-purpose buildings, residence halls, dining facilities, classrooms, offices, the Ohio Union and on public transportation. Masks are also optional outdoors.
  • Masks are required in clinical healthcare settings (including at the Wexner Medical Center), COVID-19 testing locations and childcare centers.
  • For more information, visit Safe and Healthy Buckeyes.

Document drop off

There is a drop-off box outside the front door of the Office of International Affairs in Enarson Classroom Building. You can drop off documents, such as Employment Verification Letters, in the box at any time. You will receive an email to schedule a pick-up appointment after your form has been signed.

Please do not drop off I-20s or DS-2019s for travel signatures in the box – please see below for further instructions.

Document pick up

Limited document pick-up times will be available on Tuesdays, Wednesdays and Fridays from 1:30-4 p.m. by appointment only. Once your document has been processed, an immigration coordinator will email you with a link to schedule. Please do not schedule an appointment until you have received confirmation from an immigration coordinator that your documents are ready.

Processing time

It can take up to five business days to process documents. Please plan ahead.

Travel signatures

Due to COVID-19, we will issue a new immigration document but will no longer sign current documents. You can request to pick up your documents at the front desk (by appointment only), have them mailed to you via USPS (no cost), or express mailed visa eShip Global (additional cost).


Curricular Practical Training (CPT) and Optical Practical Training (OPT) workshops will be recorded live each month. You can watch the most recent recordings online.

Events and programs

For up-to-date information on events, visit our calendar.

Contact us

You can contact an immigration coordinator at or 614-292-6101 Monday-Friday from 8 a.m.-5 p.m.

If you have questions about events and programs or need help locating resources on campus, please contact