International students can schedule a virtual appointment with an immigration specialist Monday through Friday, 1-4 p.m., through our online system. In-person advising is available every Wednesday, 1-4 p.m., during the regular academic year only. (Note: In-person advising is not offered during the summer semester; only virtual appointments are available.)
How do I schedule an appointment?
- Pick the day and time that fits in your schedule. An immigration specialist will be assigned based on availability.
- Fill in the information on the bottom portion of the screen. All fields are required unless optional is listed.
- You will receive an email confirming the appointment. On the day of your scheduled appointment, your scheduled advisor will email you with a link to your virtual CarmenZoom meeting.
What if I have questions that fall into more than one category?
Select an 'Other' category appropriate for your visa type.
What if there are no times available for when I want to come in?
The system has been set up to continue to provide the same level of service and availability. If there are no appointments available and this is an emergency, contact the front desk at +1 614-292-6101 or email an immigration specialist at iss@osu.edu to discuss your options.
How far in advance can I schedule an appointment?
Appointments can be scheduled up to two weeks in advance.
What hours are appointments available?
Monday-Fridays, 1-4 p.m.
How do I cancel or reschedule an appointment?
Please use the link in the confirmation email to change or cancel your appointment. If you no longer have the email, contact us at iss@osu.edu to cancel an appointment. We can then remove the existing scheduled appointment so you may reschedule it at a different time.
If I'm having problems, who should I contact?
Contact the front desk at +1 614-292-6101 or email us at iss@osu.edu.