International Students

Online Learning

Due to the COVID-19 pandemic, there have been adjustments to the online credit maximum. This page provides resources to help international students succeed in an online learning environment.


IT Service Desk

The IT Service Desk offers 24-hour support, seven days a week, via email and phone. 

You may also visit the self-service page to find information about technology at Ohio State. 

Keep Learning

The Ohio State University developed the Keep Learning platform to help students find the right tools and strategies to keep learning in-person, online, or in a hybrid format at Ohio State during the pandemic.

Students taking online classes would benefit from these two pages:

Distance learning tools available to students

The following is a list of tools that help students in an online learning environment along with tips on how to best use them to help your academic success.

Ohio State’s learning management system. This is where you will see class syllabi, a list of assignments, required readings, students taking the course and course announcements. 

  • Add a profile picture. This helps people get to know you virtually and is a great way to begin to connect with others. 
  • Set notification preferences. Let CarmenCanvas know how you want to be notified about things like due dates, emails through Carmen, grade postings, announcements, etc. 
  • Add or alter existing email preferences. This will allow you to add additional emails so that you can be contacted. 
  • Download your CarmenCanvas Calendar to your mobile or desktop calendar app. This will help you aggregate class times, deadlines and assignments due to your preferred method of staying organized. 

The video, audio and chat collaboration tool for Ohio State and how online synchronous classes take place.

  • Check out the Ohio State CarmenZoom backgrounds. This is a helpful feature if you'd like to block your actual background or just to be creative! Explore the backgrounds help article for assistance with setting a virtual background. 
  • Make sure you are familiar with all of the tool's functions.

Office 365 learning and collaboration tools are available for free to students through Office 365 at Ohio State. This includes Word, PowerPoint, Excel, Outlook, OneDrive, OneNote and more.

The official university app offers personalized features, including grades and account balances, personalized news, wellness resources and more.



Online learning can bring new difficulties for students. Below are tips and best practices to help students be successful in an online environment.

Prepare for academic success

Make sure to advocate for your needs 

Stay in contact with your academic advisor to ensure progression toward your degree 

Consider speaking with an academic coach 

Take advantage of tutoring services 

Take the Online Student Assessment 

Ask for accommodations if needed

Learn more about specific resources for international students

Make sure to follow Ohio State’s Code of Student Conduct 

Participate in academic workshops geared to international students