HTH and its assistance provider operate a 24-hour, 7 days a week, emergency global assistance service. To access emergency assistance, call one of the following telephone numbers:

1-800-257-4823
Toll-free within the U.S.

+1-610-254-8771
Call collect from outside the U.S.

Be prepared to give to HTH your name, your HTH Worldwide ID number (on your insurance card), and brief description of your problem.

What should you do if you become ill or are injured?

In the event of a medical emergency, contact your OSU Resident Director or host institution coordinator immediately. If you are unable to reach these individuals and your medical condition requires immediate attention, go to the nearest hospital or medical facility.

What if you don’t know where to go?

You should call HTH toll-free at 1-800-257-4823 within the U.S., or call collect +1-610-254-8771 from outside the U.S.

Referrals: HTH will provide special assistance in locating the nearest, most appropriate medical care.

Translators: In the event of an emergency, HTH will provide translation services and referrals to local interpreters as needed.

If you are hospitalized and have a large bill, what should you do?

If you are hospitalized, HTH may be able to coordinate hospital payment guarantees. Call HTH as soon as possible after you are admitted to the hospital to discuss payment options.